Microsoft

Dynamics 365 Customer Service Chatbot session add-on

This license is required if an individual with Chat or Digital Messaging SKU permissions exceeds the seeded 50 chatbot sessions per month threshold. Purchase of this license grants 100 additional chatbot sessions per tenant.

Proactive consulting
Cancelable daily
Self Service Portal
API automation
Trial versions with support

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Dynamics 365 Customer Service Chatbot session add-on

Commercial

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Dynamics 365 Customer Service Chatbot session add-on